Frequently asked questions

FluxFilm is an Indian online store for streaming subscription plans — Netflix, Prime Video, JioHotstar, SonyLiv, Zee5, Crunchyroll, YouTube Premium and more — at lower prices, with prices in rupees.

Choose a plan, enter your phone number and email, and pay by UPI. When the payment is confirmed you see your login details on screen, and we email you a copy.

With UPI, using any UPI app such as Google Pay, PhonePe, Paytm or BHIM. Pay the exact amount shown so the payment is matched to your order automatically.

Most plans are delivered instantly — usually within a minute or two of paying. A few plans (for example YouTube Premium) are activated by our team on your email.

Sharing plans cost the least and use a shared profile. Private plans give you your own profile that only you use. Each plan shows how many devices you can use.

No password is needed. FluxFilm uses your phone number, so you can sign in later to see your plans, renew, or get an OTP.

Sign in with your phone number and tap Renew on your plan. On many plans renewing early gives a discount, shown on the Renew screen.

For plans that sign in with a phone number, open FluxFilm and use the Get OTP tool. It shows the code for your plan.

Yes. Use Recover access in the FluxFilm app — we verify you by email and show your details again.

If your login stops working, we give you a replacement account. If we cannot replace it, we refund you within 24 hours. Delivery is instant, so there is no refund for a change of mind after delivery. Tap Help in the app (WhatsApp support) or email support@fluxfilm.in with your order details. Full details are in our Refund policy.

No. FluxFilm is an independent store that sells subscription plans. It is not run by or affiliated with Netflix, Amazon or the other streaming services.